Returns & Exchanges

Your 100% satisfaction is our goal. If for any reason you have a problem with your product (sizing, color, wasn’t what you thought it would be, etc.) we will happily return or exchange it for you. Please contact us right away if there is a problem with your order or if products arrived damaged. You can find information on returns and exchanges below, or simply give us a call or send an email and we'll help guide you through the process. Please note that clearance items and products worn or used sailing, are not subject to exchange or return.

 

Returns

Returns can be made within 30 days of purchase for full refund. Returns made outside 30 days will be issued store credit. Please include any packaging material along with a completed copy of our FoulWeatherGear.com Return Form (PDF) to make processing the return faster. Please allow 5-7 days for return processing and 1-2 billing cycles for credit to appear. Cost of shipping of items back to FoulWeatherGear.com is the responsibility of the customer, unless an error has occurred.

 

Exchanges

Product exchanges can also be made within 30 days of purchase. Generally, the second shipment will occur upon receipt of the item to be exchanged. Please let us know if your exchange is time sensitive and we'll be happy to ship the correct product right away. We understand that every situation is unique and are happy to accommodate your needs. Exchanges will re-ship for free via our standard UPS Ground or USPS services. Please include a completed copy of our FoulWeatherGear.com Return Form (PDF) and all original packaging material.

 

Return Shipping Address

FoulWeatherGear.com
Attn: Returns & Exchanges
709 N. Columbia Blvd
Portland OR 97217

 

Return Form

FoulWeatherGear.com Return Form (PDF)