Privacy Policy

This privacy policy sets out how Foul Weather Gear uses and protects any information that you give Foul Weather Gear when you use this website. Foul Weather Gear is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement. Foul Weather Gear may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

 

What We Collect

This page informs you of our policies regarding the collection, use and disclosure of personal information we receive from users of this site and our services. By using this website, you agree to the collection and use of information in accordance with this policy.

We collect information from you in several different ways, including information you provide directly to us, when you shop in our store or online, make a purchase, access and use our services, sign up for or participate in promotions, surveys, mailing lists, engage with us via social media platforms; and when you email, call, or otherwise communicate with us.

 

Transaction Information:

While using our site, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you as well as provide goods and services. Personal information may include, but is not limited to:

  • Name
  • Addresses
  • Phone numbers
  • Email address
  • Payment Information
  • Social Media username

 

Log Data

We also collect information about the computer or mobile device you use to access our website, such as the hardware model, operating system and version, unique device identifiers, and browsing behavior. Your log data may include, but is not limited to:

  • Type of web browser
  • Access times and length of page visits
  • Pages viewed and links clicked
  • Items in your shopping cart and compare product list
  • The pages you visited prior to visiting our website
  • Your IP Address and other information related to your geographic location

 

Information Collected by Cookies and other Tracking Technologies:

Like most websites, we use cookies, web beacons, and other tracking technologies to collect information about you and your interactions with our site, including information about your browsing behavior, purchase behavior, and/or other engagement with our website.

Most web browsers are set to accept cookies by default, but you can choose to change your specific browser settings to remove or reject cookies. However, if you do not accept cookies while using our site, you may not be able to use some portions or features.

In some cases, we may collect information you provide to us about others, such as when you purchase a gift certificate or purchase and ship products to someone else. In those cases, we will use this information to fulfill your order, but we will not send communications to your those individuals that are unrelated to your requests, unless they separately request to receive communications and/or services from us.

 

Use of Information

We use this personal information to improve our site, understand your needs and provide you with a better service including but not limited to:

  • processing your order, delivering products and services, and sending you information related to your order including confirmations, receipts, invoices, and other notices;
  • responding to your comments, questions and requests for information as well providing customer service;
  • requesting product and/or customer service surveys and reviews;
  • monitoring and analyzing trends, usage statistics and activities;
  • personalizing the services, content, and/or features that are targeted toward you;
  • improving our services, web site content, layout and how information is presented to you and other customers;
  • internal record keeping

 

Sharing of Information

Personal information may be shared with third parties including manufacturers and other vendors that may assist in completing your order or provide other services related to that order. This will likely include third party shippers used to deliver product you have ordered.

In order for you to purchase and return products and services, we must provide your credit card number to credit-card processors and issuers. When we submit your credit card number for authorization, your personal data is encrypted to protect your information from theft.

If you choose to submit a product review for items on our site, we will ask for your email address, however, your email address will be kept private from the review. Any information that you submit as part of a product review can be read and used by other visitors including any personally identifiable information you choose to include.

Your information may be shared between any current and/or future parent, affiliate or subsidiaries companies under common control and ownership. And may be shared, in accordance with, or during negotiations of a corporate business transaction, such as a merger or acquisition of all or a portion of our business to another company, joint venture, corporate reorganization, insolvency or bankruptcy, financing or sale of company assets.

We will not sell, trade or lease your personal information to third parties in the course of normal business unless we are required to do so by law.

 

Security

We are committed to ensuring that your information is secure. To prevent unauthorized access or disclosure, we have put in place physical, electronic and managerial procedures to safeguard and secure the information we collect including the use of SSL, encryption and other industry-standard precautions. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Our website may contain links to other websites of interest. Once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide while visiting such sites and therefore cannot be governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Controlling your personal info

You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to 709 N Columbia Blvd, Portland, OR 97217 or by email at fwg@foulweathergear.com.

If you believe that any information we are holding on you is incorrect or incomplete, or you have previously agreed to us using your personal information for direct marketing purposes and have since changed your mind please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect and update our records.

In addition, you may choose to restrict the collection or use of your personal information in the following ways:

  • When sharing your email address in a form on the website, look for a box that you can click to indicate that you do or do not want the information to be used for direct marketing purposes
  • When filling out a form on the website, you may choose to skip or ignore fields not marked with a * for required fields

 

Changes to this Policy

We may change this policy from time to time by updating this page. We encourage you to check this page from time to time to ensure that you are happy with any changes.